Discovery Research Group is organized into market research account teams to ensure that you have consistency and continuity during you market research projects and the market research process. When surveyed, our client's report that this organizational structure works extremely well, and is a strong reason for using Discovery Research Group for your market research service needs.
Our market research teams consist of an Account Executive who also serves as the account team leader and manager, Project Directors who manage the day-to-day market research project tasks and serve as the daily single point of contact, and Script Programmers (CATI - computer aided telephone interview, dashboard, IVR or online survey) who are the technical point of contact for each market research project. These account teams are permanently assigned to each client so that the entire account research team has a historical and longitudinal understanding of your market research project needs.
The market research team's goal is to develop a clear understanding of each client's expectations, research needs, and operational market research process. Discovery Research Group works hard to become your market research partner and more than just a vendor by working very hard to establish longstanding relationships.
You will find that having a dedicated market research account team that stands behind you on all of your market research projects will provide:
- Increased Consistency. You will know what to expect and your research project will go more smoothly.
- Increased Productivity. You will not have to reinvent the market research wheel.
- Improved Problem Solving. We will know what to expect and will be able to consult and identify challenges associated with your market research project.
- Clear Communication. We will have a partnering relationship where each party understands the expectations of the other to improve your market research process.
The more that you work with your Discovery Research Group team the more that we will understand your expectations and processes. We aim to understand and deliver on your market research needs.