With our well-trained and experienced market research interviewers, and our six market research facilities consisting of more than 450 CATI stations, Discovery Research Group is one of the largest telephone survey companies headquartered in the United States. Our experience and technical research capabilities allow us to manage whatever your market research need may be. We have the ability to conduct the largest market research or survey research projects quickly, accurately, and economically.
- Denver, CO
- Logan, UT
- Rexburg, ID
- San Jose, Costa Rica
- Salt Lake City, UT (Headquarters)
- Twin Falls, ID
Top-quality Interviewers
At Discovery Research Group, we believe our greatest asset is our employees who include some of the most talented, capable individuals in the opinion and market research industry. It takes the efforts of hundreds of Discovery Research interviewers to collect and deliver the quality opinion research data we provide to our clients. Through our rigorous screening process, we hire articulate and intelligent telephone market research interviewers - many from strong local universities like Utah State University, Brigham Young University - Idaho, and the College of Southern Idaho.
Training, Supervision and Monitoring
All of our interviewers are required to pass an initial comprehensive training program. They receive additional on-going training to enhance their market research interviewing skills, they regularly attend market research project briefings to understand the unique aspects of the individual projects they are working on, and are monitored regularly to evaluate performance.
Our interviewer to supervisor ratio (6:1) ensures that our survey interviewers collect your market research data according to your expectations. Our state-of-the-art telephone system allows our clients to monitor their market research interviews any time they feel the need. We follow industry standards and procedures to assure that high-quality market research interviews are conducted for each of our valued clients.
Discovery Research Group is proud to have significant market research interviewing capacity and the ability to keep all aspects of your market research needs "in house". We have strong bilingual market research interviewers (Spanish and English) to reach a broad base of people living in the United States and beyond.