Locations: (Rexburg, ID; Twin Falls, ID; Aurora, CO; Fort Collins, CO)
You must be at least 16 years of age.
Read and write English well.
Type at least 20 words per minute.
Feel comfortable using computers.
Communicate and articulate well.
Follow instructions and pay attention to detail.
Maintain a positive attitude and be self-motivated.
Be honest, responsible, and dependable.
Attend project briefings.
Conduct telephone interviews according to company policy.
Produce accurate work.
Arrive on time, be productive, and work efficiently
Adhere to all company policies and guidelines.
Shift Hours And Requirements
All shifts are variable depending on time zones in which we are calling and our workload. The day shift is typically 8am-4pm, Monday through Friday. The swing shift is typically 3pm-11pm on weekdays, 9am-5pm on Saturdays, and 1pm-9pm on Sundays.
Day shift employees are required to work Monday-Friday. Swing shift employees are required to work at least four weekend days per month plus enough weekend/weekday shifts each week to ensure they have a minimum of 4 total shifts per week.
Your schedule can be quite flexible. As long as you work a minimum of four days each week and one of those days is a weekend day, you will usually be given the days off you request. Day shift employees are required to work five days per week.
When you are hired, you will be asked to submit what your "normal" or default schedule will be. However, you can make changes to your default schedule weekly as long as your changes are made by Wednesday night for the following week. We offer an online scheduling system to make it easy for you to change your schedule without having to come into the office. Once Wednesday night passes, your schedule can only be changed in emergency situations.