CATI (Computer Assisted Telephone Interviewing) - Using our highly trained call centers, 3Q Global offers TCPA, HIPPA and ISO compliant inbound and outbound call centers with 150 CATI stations, with each call center located in the United States.
Programmed using CfMC/Survox software, insures efficiency with proper management tools for any market research project.
Voice of the customer
We pride ourselves on providing flawless research project execution, and collecting data with complete accuracy. As part of our services, your assigned project manager will provide consultation to help make sure your telephone survey research project is completed in the most effective and cost-efficient way possible. Stringent quality control is in place, including full study briefings, practice and mock interviews prior to live interviewing and live and recorded motoring’s throughout the duration of the project.
Contact us to learn more about how we can execute your next telephone survey.