Text Analytics - Our proprietary Text Analytics platform is customized for each client based on their own needs.  Data can be pulled from review websites, social media, business intelligence, traditional data collection, including focus group transcriptions, or any other data source.

Explore, measure and understand what "Big Data" has to offer and how it can drive business decisions, answer company questions, measure performance and help streamline business processes. 

Great to analyze:

  • Data related to your customers

  • Inbound support call data

  • Customer satisfaction levels,

  • Market research surveys

  • Website reviews

    Meaningful insight from text analysis requires good, fully integrated data, a full scoring suite, a dynamic range of topics and well presented results. 

Types of analysis that we offer:

  • Topical analysis

  • SWOT analysis

  • Brand strength

  • Emotional components

  • Sentiment analysis

     

Information is only useful when it is conveyed and understood properly. We will create custom data visualization dashboards to give you the perfect blend of visual elements and analytics. 

Contact us to learn more about what our text analytics can do for your data.